Unhappy McCartney customers

15 Responses

  1. LetEmOut says:

    Loving the typos!
    Just like Macca saying in 2007 that the medley on 'Memory Almost Full' was his first since 'Abbey Road'. Clearly he was never a big fan of 'Red Rose Speedway' – which featured a medley in 1973…
    But then I can forgive Macca his poor memory, there's a lot to remember!

  2. Unknown says:

    I reached out to Kings Road today and got a pretty quick response with my tracking information. Sure enough, it was shipped Friday and should arrive today.

  3. Unknown says:

    I ordered from the US Kings Road. My order is still stated as Shipping Soon. I sent an email on Monday. Yet to receive a response. Disappointing.

  4. Brian Fried says:

    If you think that's bad, I ordered the Pizzarelli McCartney tribute album through King's Road because there's an added track on the digital version that comes with.

    I got the CD shipped on the day of release, but the digital code never arrived. (It takes 10 days to get to Canada.) I had to e-mail and, a few days later, I got the link to download my cuts.

    The digital e-mails should have gone out by batch the moment it hit release day…!

  5. Kevin Skory says:

    The new Tug Of War box also lists Ringo Starr as one of the drummers on Ballroom Dancing and Wanderlust. Of course, Ringo played on the Broadstreet versions of those two songs, but not the Tug Of War versions!

  6. Geert says:

    Thanks for posting something about it on your blog! It's quite reassuring in itself that I'm not the only one waiting for these. If only Kings Road had had the courtesy to keep us up to date …

  7. Unknown says:

    I've ordered mine through cdon.com, and they're not arrived yet

  8. LetEmOut says:

    This is absolutely the worst customer service I have ever seen. 3 days, several emails and calls, and no response.
    Sort it out Kings Road.

  9. Unknown says:

    Just got this:

    We wanted to update you on your order for Paul McCartney's Tug of War Super Deluxe box set. Due to stock allocation from the label, your Tug of War Super Deluxe Box Set will be shipping from our European warehouse. The box set has been shipped via FedEx and will be delivered in 2-5 business days. We will send out tracking information for that package in the next 24-48 hours. Any other items you ordered are coming from our American warehouse as usual. We apologize for any inconvenience.

  10. Brian Fried says:

    And then you get notice Pipes Of Peace is shipping without a tracking number. D'oh!

  11. helterskelter says:

    Just in:

    We wanted to update you on your order for Paul McCartney's Tug Of War and/or Pipes Of Peace. Due to unforeseen circumstances we were not able to ship your order until now. The records came in later than expected which made it impossible for us to ship them in time. To avoid even longer delays our entire team is currently working in the warehouse to get your order shipped which is also the reason we're not able to respond to all the emails we receive. We'll update you with a shipping confirmation and tracking information once your order is on it's way!

    We hope for your understanding and apologize for any inconvenience.

    Best wishes,
    Kings Road Merch Europe
    support@kingsroadmerch.eu

    So, they have my discs, but they haven't shipped yet…
    At least they finally updated me.

  12. wogew says:

    Got my boxed sets today from cdon.com. They also informed me before the release date that they were expecting delays, so it wasn't a shock to me, and they also emailed me when the goods were shipped – so I'm happy with the information from them (and a great price).

  13. Geert says:

    Yesterday I got an email from King's Road to confirm that they have now shipped my order. From Germany. They say it should be here (in the UK) bu Friday.

    If only they had sent that email helterskelter posted here sooner and to everybody involved, they would have made a much better impression! (and if they had spelled 'its' correctly :P)

  14. Brian Fried says:

    I've not received any tracking numbers yet… my guess is that, at this rate, they will arrive before the numbers come to me. 😛

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